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  1. Home
  2. Legal
  3. Sub-processors

Sub-processors

Version 1.2Effective October 10, 2026
On this page
  1. 1. Sub-processors (process data on our behalf)
  2. 2. Independent controllers and platforms
  3. 3. Change log

On this page

  1. 1. Sub-processors (process data on our behalf)
  2. 2. Independent controllers and platforms
  3. 3. Change log

Version 1.2 · Last updated 10 October 2026

This page lists the service providers that process personal data for BotGG, and the third-party platforms the Service exchanges data with. It forms part of our Data Processing Addendum and supplements our Privacy Policy.

We announce changes here at least 14 days in advance (see DPA section 6.3). Business and White Label Customers can ask info@botgg.app to receive change notices by email.

1. Sub-processors (process data on our behalf)

ProviderPurposeDataLocationWhen used
Hosting provider (data centre in the EU)Virtual private server that runs the bot, console, API and databaseAll Service data, including encrypted secretsGermany (European Union)Always
Email hosting providerSending and receiving email (support, billing and legal notices)Email address, name, message contentSee providerWhen we email you or you email us
Anthropic, PBCAI models for the AI assistant and Translation features (answers, ticket summaries, message checks, translations)Text the feature sends: questions and display names, the Server's knowledge base, ticket messages (summaries), message text in mod-assist and auto-translate channels, text members choose to translateUnited States (Standard Contractual Clauses)Only if a Server enables the AI assistant or Translation
Google Ireland Limited and Google LLCGoogle Analytics (website only, with consent): visit statistics for botgg.appPseudonymous cookie IDs, pages visited, device and browser details, approximate location (Google Analytics does not store IP addresses)Ireland (European Union) and the United States (Google LLC, under the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses)Only on the website, and only if the visitor allows "Analytics" in the cookie banner

2. Independent controllers and platforms

These services decide for themselves how they process data, under their own terms and privacy policies. They are not our sub-processors, but data reaches them when you use the related feature.

ServiceRole in BotGGData exchangedLocationWhen used
Discord Inc.The platform the bot runs on; console sign-in (OAuth2); CDN for avatars and iconsEverything the bot reads or posts in Discord; your sign-in; your browser's IP address when images loadUnited StatesAlways
PayPal (the PayPal entity for your region)Payment processing for subscriptionsPayment details (entered directly with PayPal), subscription and transaction data, payer name and emailVaries by regionPaid plans bought in the console
Google LLC: YouTube API ServicesResolving YouTube channels, detecting uploads and live streams, only through the YouTube Data APIPublic channel IDs and handles; the requests come from our server, not from youUnited StatesOnly if a Server follows a YouTube channel
Google LLC: Google Sheets APIA Flows node that reads and writes a spreadsheet you own, using your Google service accountWhatever your Flow sends to or reads from the sheetUnited States / Google's regionsOnly if you configure it
Twitch Interactive, Inc.Twitch live alerts (Helix API)Twitch logins and user IDs being followedUnited StatesOnly if a Server follows a Twitch channel
Kick Streaming Pty LtdKick live alerts (Kick's official API)Kick channel slugs being followedAustraliaOnly if a Server follows a Kick channel
Riot Games, Inc.Verifying Riot IDs and fetching League of Legends statistics (VALORANT lookups are currently disabled)Riot ID, region, PUUIDUnited States (regional endpoints)Only if a Member links a Riot account
Valve Corporation (Steam)Verifying Steam accounts and fetching public Steam statisticsSteamID64 or custom URL nameUnited StatesOnly if a Member links a Steam account
RSS/Atom feed publishersSocial alerts for RSS feedsOnly a request from our server to the feed URLVariesOnly if a Server follows a feed
Destinations you configure (HTTP endpoints, webhooks, MySQL databases, and your Custom Bot and Tenant OAuth applications on Discord)Flows actions and your own integrationsWhatever you configure them to receiveChosen by youOnly if you configure them

Riot Games: BotGG isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games, and all associated properties are trademarks or registered trademarks of Riot Games, Inc.

Steam: Game data powered by Steam. BotGG is not affiliated with or endorsed by Valve Corporation.

YouTube: YouTube features are subject to the YouTube Terms of Service and the Google Privacy Policy.

BotGG Links (botgg.click): BotGG Links adds no new sub-processors. Its landing pages and link statistics run on our own infrastructure with the hosting provider listed above. The optional tracking pixels (Meta, Google, TikTok, X, Reddit and Snap) are added by a Server Owner for its own purposes: they are the Server Owner's providers, not our sub-processors, and they receive data directly from the visitor's browser, only after the visitor consents. Country statistics, where enabled, use the DB-IP Lite database, which we download and look up on our own server; it is a data file, not a service, and no data is sent to DB-IP (IP geolocation by DB-IP, CC BY 4.0).

3. Change log

  • 1.2 (10 October 2026): added Anthropic (AI assistant and Translation, only when a Server enables them).
  • 1.1 (27 September 2026): added Google Analytics (website only, with consent).
  • 1.0 (26 September 2026): first version.
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