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  1. Home
  2. Legal
  3. Memberships Buyer Terms

Memberships Buyer Terms

Version 1.0Effective October 31, 2026
On this page
  1. 1. Who you buy from
  2. 2. What you buy
  3. 3. Price and payment
  4. 4. Cancelling
  5. 5. Immediate access and your right of withdrawal
  6. 6. Refunds and disputes
  7. 7. When access ends
  8. 8. BotGG's role and your data
  9. 9. Contact

On this page

  1. 1. Who you buy from
  2. 2. What you buy
  3. 3. Price and payment
  4. 4. Cancelling
  5. 5. Immediate access and your right of withdrawal
  6. 6. Refunds and disputes
  7. 7. When access ends
  8. 8. BotGG's role and your data
  9. 9. Contact

Version 1.0 · Effective 31 October 2026

These terms explain how a membership ("Membership") on a Discord server works when the server uses BotGG Memberships. They apply to you ("you", the "Buyer") when you buy one.

1. Who you buy from

1.1. You buy the Membership from the owner of the server (the "Seller"), not from BotGG. Your contract for the Membership is with the Seller. The Seller's details are shown at checkout before you pay.

1.2. BotGG is only the software the Seller uses: it shows the tiers, sends you to the Seller's payment provider (PayPal, or NOWPayments for cryptocurrency) to pay the Seller and gives you the roles. BotGG is not a party to your purchase, does not receive or hold your money and does not sell you anything.

2. What you buy

2.1. A Membership gives your Discord account the roles of the tier you chose on that server, for as long as the Membership is active. What those roles unlock (channels, content, perks) is decided and provided by the Seller, who may change their server.

2.2. You must be a member of the server, and keep your Discord account, to receive the roles.

2.3. A "lifetime" Membership is a single payment. It lasts for as long as the Seller offers that tier and runs Memberships on the server; it is not a promise of access forever.

3. Price and payment

3.1. The price, currency, billing interval, payment method and any trial are shown before you pay. The Seller may offer PayPal, cryptocurrency through NOWPayments, or both; where both can be used, you choose one at checkout.

  • PayPal: monthly and yearly Memberships are PayPal subscriptions that renew automatically until you cancel.
  • Cryptocurrency (NOWPayments): a monthly or yearly Membership is a prepaid period of one month or one year. It does not renew automatically: to keep the roles, you pay again before it ends (BotGG may remind you by Discord direct message with a renewal link). If you pay for a new period before the current one ends, the new period starts when the current one ends. Free trials are not available with cryptocurrency.

3.2. You pay the Seller directly, into the Seller's own PayPal or NOWPayments account, under that provider's terms. PayPal may convert currencies at its own rates. BotGG adds no fee.

3.3. If a PayPal renewal payment fails, you keep the roles for the grace period the Seller set (up to 7 days) while PayPal tries again. After that, the roles are removed. When a prepaid cryptocurrency period ends without a new payment, you keep the roles for the same grace period, and then they are removed.

3.4. Paying with cryptocurrency. You choose the coin on the NOWPayments payment page, from the coins the Seller accepts. The amount of cryptocurrency is calculated by NOWPayments from the price at the exchange rate when you pay, and network or processing fees may apply as shown on that page. Your Membership starts only when NOWPayments reports the payment as completed; if you send less than requested, it does not start until the full amount is received or the Seller accepts the payment. You are responsible for sending the right coin, on the right network, to the address shown. Cryptocurrency transactions can't be reversed, and funds sent to a wrong address or network may be lost.

4. Cancelling

4.1. You can cancel a PayPal subscription at any time in your PayPal account (automatic payments) or, where available, under "My memberships" in the BotGG console. You keep the roles until the end of the period you already paid for, and you are not charged again. A prepaid cryptocurrency period does not renew, so there is nothing to cancel: it ends on the date shown under "My memberships".

4.2. Leaving the server does not cancel your Membership. Cancel it if you no longer want it.

5. Immediate access and your right of withdrawal

5.1. A Membership is a digital service that starts as soon as you pay. At checkout you ask the Seller to start it immediately and acknowledge that, where the law allows (for example in the EU, EEA and UK), you lose your right of withdrawal once access has started. BotGG records this for the Seller.

5.2. This does not affect rights the law gives you that can't be waived, for example under the Israeli Consumer Protection Law or for a service that was not provided as described. You use those rights against the Seller.

6. Refunds and disputes

6.1. BotGG does not give refunds for Memberships, because it never receives your payment. Ask the Seller for a refund, using the contact shown at checkout or in the server.

6.2. If you paid with PayPal and can't settle it with the Seller, you can use PayPal's dispute process under PayPal's terms.

6.3. Cryptocurrency payments can't be disputed or charged back. Whether and how a cryptocurrency payment is refunded is entirely a matter between you and the Seller, under the law that applies to your purchase; the Seller makes any refund through their own NOWPayments account or wallet. Because of exchange-rate changes and network fees, the amount of coins you get back may differ from the amount you sent.

6.4. A refunded or reversed PayPal payment ends the Membership, and the roles are removed. While a PayPal dispute is open, the Seller may pause the Membership. When a cryptocurrency payment is refunded, the Seller decides whether the Membership ends.

7. When access ends

Your roles are removed when your Membership ends, or earlier if:

  • the Seller stops selling the tier, cancels your Membership or switches Memberships off;
  • the Seller, Discord or the server removes your roles, or removes you from the server;
  • BotGG is removed from the server, or BotGG suspends Memberships on the server for abuse;
  • Discord suspends your account or the server.

Any refund in these cases is a matter between you and the Seller.

8. BotGG's role and your data

8.1. BotGG provides the software "as is", under the Terms of Service. It is not responsible for the Seller's server, content, perks, prices, taxes or refunds, or for PayPal.

8.2. BotGG processes your Discord ID and your purchase details on the Seller's behalf, to give you the roles. The Seller sees your Discord ID, tier, status and payments; PayPal and the Seller also receive the details you give PayPal. If you pay with cryptocurrency, NOWPayments and the Seller receive the payment data (the coin, the amounts and the blockchain transaction); BotGG keeps the payment ID, the coin and the amounts, and never has access to your wallet or its keys. You can download your Memberships data under "My memberships". See the Privacy Policy.

9. Contact

  • About your Membership, perks or a refund: the Seller, using the contact shown at checkout or in the server.
  • About a technical problem with BotGG (for example the roles were not given): info@botgg.app.
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