Discord support server
Ask questions, report bugs and suggest features. This is our main support channel: https://discord.gg/DqGaM5wSSp
Join the support serverContact and support
The fastest way to reach us is the BotGG support server on Discord. For account and billing changes use the console, and for how-tos start with the guides.
Account and billing
Change server settings, manage your subscription, switch plans or cancel — all in the web console.
Open the consoleGuides
Step-by-step tutorials for tickets, temporary voice channels, levels, verification and more.
Browse the guidesBefore you ask
Most setup questions are answered on the feature pages and in the guides. If a command doesn’t respond, check that its feature is switched on in the console and that the bot has the permissions it asks for — the commands list shows what each command does.
Security issues and data requests
Found a security problem? Please don’t post details in public channels. Reach the team privately through the support server and we’ll take it from there.
To ask for a copy of your data or its deletion, contact us the same way. The privacy policy explains what BotGG stores and why.
Ready to level up your server?
Add BotGG for free, then switch features on in the web console.