Gaming community
A ready-to-go home for a gaming community: rules and announcements, LFG, clips, squad voice rooms, a hall of fame, giveaways, suggestions, levels with role rewards and a private staff area.
Server templates
Product support hub: Discord server template
Public product support that scales: a help forum with solved posts and duplicate hints, known issues and status updates in one place, private tickets for account problems, a searchable help center, and a knowledge-sharing area where users swap workarounds and earn a Community Expert role.
Channels
Start Here
- welcomeread-only
- how-to-get-helpread-only
- pick-your-alertsread-only
Product Status
- status-updatesread-only
- known-issuesread-only
- planned-maintenanceread-only
- recently-fixedread-only
Get Help
- help-forum
- report-a-bug
- open-a-ticketread-only
- help-centerread-only
Knowledge Sharing
- tips-and-workarounds
- guides-by-users
- shout-outs
- expert-loungeStaff only
- Screen Share Help
Support Team
- staff-chatStaff only
- issue-triageStaff only
- article-gapsStaff only
- setup-checklistStaff only
- ticket-logStaff only
- mod-logStaff only
- Support StandupStaff only
Icons are optional: pick a style or plain names when you apply the template.
Roles
- Support Lead
- Support Agent
- Moderator
- Community Expert
- Helper
- Status Alerts
BotGG features included
Switched on and configured with the new channels and roles automatically.
How it works
- Pick a templateChoose one of the templates and the server to set up.
- Choose a modeAdd to your server (nothing is changed or deleted) or a fresh setup with a safety backup first.
- Preview every changeA dry run lists every role, channel and permission before anything happens.
- ApplyBotGG builds it with live progress and sets up its features — it can always post in read-only channels.
More templates
Esports team
For a competitive roster: private team area with strategy, VOD review and scrim sign-ups, a tournaments board, results, LFG, fan chat and team voice rooms.
MMO guild & raid team
Run a raiding guild: raid and dungeon sign-ups with tank / healer / DPS slots and automatic attendance, a guild bank with its own currency, officer rooms, recruitment and raid voice.
Ready to level up your server?
Add BotGG for free, then switch features on in the web console.